UM System

Using Performance Indicators and a Corporate Scorecard to Develop a Strategic Plan

Using Performance Indicators and a Corporate Scorecard to Develop a Strategic Plan, 2001 MidAIR Fall Conference

Presented at 2001 MidAIR Fall Conference
This report will focus on using a corporate scorecard in the development of the strategic plan for a public research/doctoral university. This plan is unique because it: (1) is an academic adaptation and application of Kaplan and Norton's Balanced Scorecard, used in business; (2) has less than thirty performance indicators; and (3) is a corporate plan for a multi-campus system of four diverse but cooperative campuses plus a statewide outreach and extension organization. The plan will guide the institution in accomplishing its mission and working toward becoming a nationally-ranked, learner-centered university.

Reviewed 2021-02-18